Privacy Policy
Welcome to Eriweave.in, your go-to destination for exquisite Eri scarves and shawls. Your privacy is a priority for us, and this policy outlines how we collect, use, and protect your personal information.
1. Information We Collect
We collect the following types of information to provide seamless service and enhance your shopping experience:
Personal Information:
When you place an order, subscribe to our newsletter, or contact us, we may ask for:
- Your name, email address, phone number, and shipping/billing address.
- Payment details processed securely through third-party payment gateways.
- Account login credentials (if you create an account).
Non-Personal Information:
We also collect certain non-identifiable data to improve website functionality and user experience, including:
- Device information (browser type, operating system, IP address).
- Browsing behavior, pages visited, and preferences.
- Cookies and tracking technologies for analytics and personalization.
2. How We Use Your Information
We use the information collected for the following purposes:
- Order Processing: Ensuring smooth order placement, payment verification, and timely delivery.
- Customer Support: Assisting with inquiries, troubleshooting issues, and improving service.
- Marketing & Communication: Sending promotions, discounts, and updates (only with your consent).
- Website Optimization: Analyzing website usage to improve user experience.
- Security Measures: Detecting and preventing fraud or unauthorized transactions.
3. Sharing Your Information
We value your privacy and only share your data in the following cases:
- Payment Processors: Secure handling of transactions through third-party payment gateways.
- Shipping Partners: Sharing necessary details for order fulfillment and delivery.
- Legal Compliance: If required by law, we may provide your data to regulatory authorities.
We never sell, rent, or trade your personal data to external parties.
4. Security Measures
We are committed to keeping your information safe through:
- Secure encryption of payment transactions.
- Restricted access to sensitive data for authorized personnel only.
- Regular security audits and updates to safeguard personal information.
Despite our best efforts, no system is entirely foolproof, but we continuously work to enhance security.
5. Your Rights & Choices
You have control over your personal data, including:
- Access & Updates: You can update or modify your details by contacting us.
- Opt-Out Options: You may unsubscribe from marketing emails anytime.
- Data Deletion: You can request the removal of your personal information from our records.
If you wish to exercise these rights, reach out to us at [Insert Contact Email].
6. Cookies & Tracking Technologies
We use cookies to personalize content and enhance your experience. You can manage cookie preferences through your browser settings.
Types of Cookies We Use:
- Essential Cookies: Enable core functionalities like shopping cart and account login.
- Analytics Cookies: Help us understand website performance and user behavior.
- Marketing Cookies: Used for relevant advertisements and promotional content.
If you’d like to disable cookies, you can do so in your browser settings, though some website functions may be affected.
7. Changes to This Privacy Policy
We may update this policy periodically. Any changes will be posted on this page, and significant updates will be communicated via email or website notifications. Please review this policy regularly to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, feel free to reach out:
📧 Email: eriweave@gmail.com
📍 Address:(VIII) Kdonghulu, BPO Mawbri, Ri-Bhoi District, Meghalaya, India 793116
Your trust means everything to us, and we’re committed to ensuring your privacy remains protected at Eriweave.in.